Shipping and Handling

Shipping and delivery options will be presented at check out. Depending on the shipping address, the following options may be available.


Parcel Shipping

All orders that are small enough to be shipped by parcel couriers will be offered with parcel shipping. Parcel shipping is generally available Canada-wide via Canada Post. More options such as Fedex, UPS or Purolator may be available depending on the area. 

Shipping costs is calculated automatically at check out, along with an estimated delivery time. 

You will receive an email with a tracking number once the order is processed. For store location and hours please refer to our Contact Us page.

Please make sure you have entered a valid street address where you or someone can receive parcels in a timely fashion. Due to the size of many products, P.O. Box will not be accepted.


Pick-up in Store

Pick-up is available at our store. Please allow 24-48 hours for us to prepare your order. You will receive a notification for pick-up once the order is ready. 

For store location and hours please refer to Contact Us page.

Please pick-up your order within 5 days from the time the entire order is ready. Store managers reserve the rights to cancel the order if it is not picked up on time.


Truck Delivery

For customer convenience, Zion owns a fleet of flatbeds and vans to offer affordable delivery solutions around the Toronto area. Most orders can be delivered in 2-7 days. Our customer service team will contact you before delivery. A photo-ID may be required at delivery to confirm recipient.